Delivery Policy
At Homely Hue, we are committed to ensuring that your home décor items—whether it's elegant wall art, cozy rugs, timeless quilts, or classic clocks—are delivered securely and efficiently. Below are the details regarding our delivery services, associated costs, and important terms.
Delivery Options & Costs
All available delivery options and prices will be confirmed at checkout after you provide your delivery address.
Delivery costs are calculated based on the weight of your order and delivery location. Please note that certain delivery options may not be available in all regions.*
We offer a variety of delivery options to suit your preferences, including:
-
Standard Delivery (4 working days)
-
Express Delivery (3 working days)
-
Priority Delivery (2 working days)
Orders Up to 25kg
Orders weighing up to 25kg are carefully packed and shipped via trusted courier services.
-
A delivery date must be selected at checkout for all deliveries.
Orders Over 25kg
Orders exceeding 25kg will be shipped via a suitable courier or pallet delivery service.
Please note:
-
These deliveries may be offloaded using a pallet truck.
-
Ensure adequate arrangements are in place to receive and store larger items.
-
A delivery date must be selected at checkout.
Important Delivery Terms
-
Delivery Days/Hours: Monday to Friday (excluding weekends and public holidays)
-
Order Cut-Off Time: Orders must be placed before 1 PM to qualify for same-day processing. Orders placed after 1 PM will be processed the next working day.
-
Additional Charges: Some remote or special delivery zones may incur extra fees. These will be shown at checkout if applicable.
If you have any questions regarding delivery, feel free to contact our team via the [Contact Us] page for assistance. We truly appreciate your support and look forward to helping you transform your living space with Homely Hue.